King County, Washington

Before switching to Clear Ballot, King County needed to manually duplicate 25% of ballots due to scanner inefficiencies; common marks found on vote-by-mail ballots including coffee stains, excessive folds or tears could not be scanned with King’s prior solution. 

When King first used ClearVote in August 2017, the duplication rate dropped to 5%. In November 2017, King lowered that rate to 1% improving efficiencies dramatically. Now ballot prep, which includes opening envelopes and prepping ballots for scanning has reduced from 90 minutes per box to 35 minutes per box (each box includes 250 ballots).