In a few short years, Clear Ballot has become the leader in election innovation. Our patented software has brought the speed, accuracy, and transparency that the election industry lacked. Now the fastest growing elections company in the country, Clear Ballot is #1 in market share in multiple states and was named to the GovTech 100 list in 2018 and 2019. Clear Ballot’s election software is used to streamline election administration processes and has strengthened confidence in jurisdictions across Ohio, Pennsylvania, New York, Maryland, Colorado, Oregon, Washington, Wisconsin, Vermont, and Florida. 

Key Responsibilities   

Clear Ballot is seeking a Senior Technical Writer to help make our ClearVote™ and ClearAudit™ products easy to use by election officials and voters. In this role, you’ll: 

  • Create and edit technical content that enables election officials and voters to use the ClearVote™ and ClearAudit™ products. 

  • Collaborate with your teammates on your cross-functional agile team to design content that makes new features easy to use while meeting regulatory requirements. 

  • Define and help execute a long-term strategy to augment our printed manuals with online help, in-app help, and how-to videos. 

  • Create, curate, and prune content in our internal and customer-facing knowledge bases. 

  • Become an expert on the documentation requirements included in certification regulations, including the Voluntary Voting System Guidelines. 

  • Enable more efficient completion of documentation work by proposing improvements to documentation processes and tools. 

Desired Skills and Experience 

  • 6+ years writing and editing technical documentation. 

  • 3+ years creating topic-based documentation using MadCap Flare. 

  • 3+ years creating content in media other than technical manuals, including online help, in-app help, or how-to videos. 

  • 3+ years creating content using HTML and CSS. 

  • 2+ years using content optimization tools (e.g., HyperSTE or Acrolinx). 

  • 2+ years using a modern source control system (e.g., git). 

  • The ability to learn complicated information and write it clearly, simply, and succinctly. 

  • Experience working as a technical writer on a cross-functional Agile team. 

  • A track record as a collaborative, communicative teammate. 

Clear Ballot Group, Inc. is an Equal Opportunity Employer. We are committed to diversity and dedicated to professional development and advancement. We believe everyone deserves to work in a welcoming, respectful and considerate environment. We live by our values and hire accordingly.   

Are you  a hard worker, a self-starter, an optimist, and a collaborator? Most importantly, are you someone who shares our passion to employ technology to improve elections? If so, we want to hear from you.   

Interested? Please email your resume and cover letter to careers@clearballot.com